MANAGE • SECURE • OPTIMIZE • SUPPORT
Microsoft 365 Managed Services for a Secure, Productive and Connected Workplace
Focus on your business while Niyocon Technologies helps manage your Microsoft 365 environment—from user administration and email support to security configuration, compliance assistance and ongoing optimization.
Simplified AdministrationSecurity & Compliance AssistanceReliable User & IT Support
Microsoft 365 Managed ServicesAdministration • Security • Support • Optimization
WHY MANAGED SERVICES?
Get More Value from Microsoft 365 Without Increasing Your IT Workload
As Microsoft 365 environments grow, daily administration, user lifecycle management, collaboration support, identity controls and licence management can consume valuable internal IT capacity.
User onboarding, offboarding and licencesExchange, Teams, OneDrive and SharePoint supportIdentity protection and access managementSecurity and compliance configurationLicence utilization and renewal planningGrowing support demand with limited IT resources
OUR SERVICES
Microsoft 365 Managed Services Portfolio
Choose the administration, collaboration, identity, security and support capabilities that match your environment.
Exchange Online Management
Mailbox and shared mailbox administrationAliases, delegation and mail flowDelivery and connectivity troubleshootingAnti-spam configuration assistanceDiscuss This ServiceMicrosoft Teams Support
Teams, channels and membershipMeetings and collaboration settingsGuest and external accessUser issue troubleshootingDiscuss This ServiceOneDrive & SharePoint
Sites and document librariesSharing and permission managementOneDrive access assistanceSync and collaboration troubleshootingDiscuss This ServiceIdentity & Access Management
Microsoft Entra ID administrationMFA configuration assistanceConditional Access where licensedSecure onboarding and offboardingDiscuss This ServiceSecurity Management
Security configuration assessmentSecure Score reviewDefender assistance where licensedAnti-phishing and policy reviewDiscuss This ServiceCompliance & Data Protection
Microsoft Purview assistanceDLP where licensedRetention and sensitivity labelsAudit and governance guidanceDiscuss This ServiceLicence Optimization
Subscription inventoryUtilization reviewPlan suitability recommendationsRenewal planning assistanceDiscuss This ServiceEnd-User Support
Outlook and email issuesTeams and OneDrive supportSign-in and access assistanceRemote troubleshooting within scopeDiscuss This ServiceReporting & Service Reviews
Tenant health reviewsLicence inventory reportingRecurring issue reviewContinuous-improvement recommendationsDiscuss This ServiceAdvanced identity, security, compliance and device-management capabilities depend on the customer’s Microsoft 365 licensing and agreed service scope. Project work and material configuration changes may require separate approval.
SERVICE PLANS
Flexible Microsoft 365 Managed Service Plans
Proposed packages are configurable. Final inclusions, support hours, response targets, limits, exclusions and onboarding commercials are confirmed in the quotation and statement of work.
01Custom Pricing
Basic Managed Services
Small businesses requiring routine Microsoft 365 administration
User and licence administration
Basic Exchange Online support
Teams and OneDrive assistance
Common user issue troubleshooting
Basic tenant configuration support
Agreed business-hours support
Request a Quote02Custom Pricing
Advanced Managed Services
Growing organizations needing proactive administration and service reviews
Applicable Basic services
Exchange Online administration
Teams and SharePoint administration
Identity and access assistance
Periodic licence utilization reviews
Security recommendations and reporting
Request a Quote03Custom Pricing
Premium Managed Services
Organizations requiring broader administration and structured security support
Applicable Advanced services
Expanded Microsoft 365 administration
Identity and security assistance
Defender and Purview where licensed
Compliance configuration within scope
Prioritized support subject to contracted SLA
Request a QuoteBUSINESS PREMIUM
Unlock More Value from Microsoft 365 Business Premium
For organizations using Microsoft 365 Business Premium, Niyocon can help administer productivity services and configure eligible identity, device-management and security capabilities.
Tenant, user and Exchange Online administrationTeams, OneDrive and SharePoint supportMicrosoft Entra ID and identity assistanceIntune device-management configuration supportMicrosoft Defender configuration assistanceConditional Access and MFA supportSecurity posture reviews and recommendationsMicrosoft 365 application deployment assistance
Request a Business Premium Assessment Security + ProductivityFeature availability depends on subscription, tenant configuration, platform requirements and current Microsoft licensing terms.
HOW IT WORKS
A Structured Approach for Ongoing Management
01
Initial Consultation
Understand your environment, users, licences, support needs and security priorities.
02
Tenant Assessment
Review configuration, access, licence allocation and agreed security settings.
03
Service Onboarding
Confirm scope, support process, access requirements, contacts and service expectations.
04
Ongoing Management
Deliver agreed administration, troubleshooting, configuration and optimization activities.
05
Review & Improve
Share agreed reports, discuss recurring issues and recommend practical improvements.
Onboarding timelines depend on tenant complexity, access approvals and the agreed scope.
BUSINESS VALUE
Managed Services Designed Around Practical Outcomes
Reduced IT Workload
Delegate routine Microsoft 365 administration and recurring support activities.
Improved Productivity
Resolve common user issues and simplify day-to-day collaboration.
Better Security Posture
Improve identity, access and security configurations within licensed capabilities.
Licence Optimization
Align subscriptions and licence assignments with actual business requirements.
Consistent Administration
Use structured processes for users, permissions, configuration and service requests.
Predictable Service Management
Define responsibilities, support channels, reporting and service expectations.
WHY NIYOCON
Microsoft 365 Licensing and Managed Services in One Engagement
Niyocon Technologies combines Microsoft cloud licensing guidance with administration, collaboration support, security configuration assistance and flexible ongoing support options.
Talk to a Microsoft 365 SpecialistBusiness-focused Microsoft cloud solutionsLicensing and subscription guidanceFlexible service scopeUser and collaboration administrationSecurity configuration assistanceSingle point of contact for licensing and services
FAQ
Microsoft 365 Managed Services — Frequently Asked Questions
01What are Microsoft 365 Managed Services?
Ongoing administration, configuration, troubleshooting, licence guidance and agreed optimization activities for a Microsoft 365 environment.
02Which Microsoft 365 applications does Niyocon support?
Support can cover Exchange Online, Teams, OneDrive, SharePoint and other Microsoft 365 services according to the contracted scope and licensing.
03Can Niyocon manage our existing Microsoft 365 tenant?
Yes. We can assess an existing tenant and agree an administration and support scope based on its configuration, licences and requirements.
04Do you provide user onboarding and offboarding?
Yes, user creation, licence assignment, access changes and deactivation can be included in the managed-services scope.
05Can you help with MFA and Conditional Access?
Yes. MFA and identity-security configuration can be supported. Conditional Access and some advanced controls depend on the customer’s licensing.
06Does Business Premium include security and device management capabilities?
Business Premium includes additional identity, security and device-management capabilities, but exact feature availability depends on the subscribed SKU and current Microsoft licensing terms.
07Can Niyocon help optimize Microsoft 365 licence costs?
We can review allocation and utilization and recommend changes. Savings are not guaranteed and depend on usage, contracts and Microsoft licensing terms.
08Do we need to purchase Microsoft 365 licences through Niyocon?
Licensing and managed services can be discussed together. The final commercial and service model is confirmed during consultation.
09Does the service include end-user support?
It can. Coverage, channels, support hours and service limits are defined in the selected plan and statement of work.
10Are support services available 24×7?
Not by default. Support hours and response targets depend on the contracted service plan and approved SLA.
11Does Niyocon provide Microsoft 365 migration services?
Yes. Migration can be provided as a separate project or alongside licensing, implementation and managed services.
12How is the managed-services fee calculated?
Commercials depend on user count, environment complexity, required workloads, support coverage, security scope and service volumes.
13What is included in onboarding?
Typically environment review, access planning, scope confirmation, support-process setup, escalation contacts and service expectations.
14Can the service scope be customized?
Yes. The final scope can be tailored around the Microsoft 365 workloads and support activities your organization requires.
15How can we request a consultation?
Use the consultation CTA on this page or contact Niyocon Technologies with your user count, current plan and required services.
LET'S SIMPLIFY MICROSOFT 365
Ready to Simplify and Secure Your Microsoft 365 Environment?
Tell us your user count, current Microsoft 365 plan and support priorities. We’ll help define an appropriate managed-services scope and quotation.